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April 2007


Selling Training - Storytelling as a Training Tool
By Nancy Cobb

When questioning end-users about what they really want from an equipment vendor’s training, successful training “stories” came in number TWO on their list! Number one, of course, is a well-developed training plan including the course overviews with a detailed outline of topics (similar to a lesson plan outline) and a training proposal. We cover building an effective training plan thoroughly in class, but we really haven’t talked much about storytelling.

...read more

The Key to Success? Train Your Own Replacement
By Jack Lewis

When you originally attended class to become a PMMI Certified Trainer, you absorbed a great deal of information and experience. It all contributed to making you a better trainer.

Perhaps you recall a short discussion on identifying participants in your training classes who would make good internal trainers for your client companies. The discussion centered on how having the internal trainers would make your life easier, such as assisting you in the hands-on portions of the training, for example. Possibly, they could also deliver refresher classes for their co-workers.

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Spotlight on R.A. Jones & Company Inc.
By Laura Johnston

“A cut above” is how PMMI’s Certified Trainer Program was described by Bob Trimpe, manager of training and documentation at R. A. Jones & Company Inc., Covington, Ky. “The program cultivates training expertise that can meet the needs of every type of customer, no matter how particular,” he explains. As a recognized leader in the packaging machinery manufacturing industry and boasting over a century of business success, meeting customer needs is something Jones takes very seriously.

...read more

Ask The Training Expert

Do you have questions for our trainers? Whether it is class related or an issue you have come across while training, we will answer your questions here! Read on for the questions and answers sent in this month.

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What is the Recertification Process?