Over the last fifteen years at McKinsey, Kweilin Ellingrud has served clients across both strategy and operations transformations. She leads the life insurance practice, is a leader in the financial services practice, and is on the Operations Leadership Team in North America. Kweilin has broad experience in designing and implementing global performance transformations—including redesigning operating models and increasing operational efficiency and effectiveness. She improves customer journeys by applying digital, analytics, and process redesign. In addition to her client work, Kweilin is a member of the McKinsey Global Institute Council, which advises on MGI’s research on global economic, business, and technology trends. She also instigated and co-led McKinsey’s Power of Parity work on gender equality and how to help improve the lives of women around the world.