Benchmarking Reports

The purpose of this survey is to benchmark parental leave benefits among member companies. Quickie Surveys are a free service offered to PMMI members to provide benchmarking on a variety of topics.

The purpose of this survey is to understand how PMMI members manage the deployment of field service technicians to high-risk regions and countries. Quickie Surveys are a free service offered to PMMI members to provide benchmarking on a variety of topics.

PMMI conducts the Technical Services Best Practices Survey every three years to provide its members with comprehensive data on how members are managing technical services within their organizations

The purpose of this survey is to benchmark, among PMMI members, service rates charged to customers and service rates paid to technicians. Quickie Surveys are a free service offered to PMMI members to provide benchmarking on a variety of topics.

The purpose of this survey is to find out about the type of CRM systems PMMI members use for sales and what data points they monitor. Quickie Surveys are a free service offered to PMMI members to provide benchmarking on a variety of topics.

The purpose of this survey is to understand how PMMI members are complying with the requirement of CE for having a European Authorized Representative. Quickie Surveys are a free service offered to PMMI members to provide benchmarking on a variety of topics.

The purpose of this survey is to understand how PMMI members handle paying stipends for their engineers that are required to travel. Quickie Surveys are a free service offered to PMMI members to provide benchmarking on a variety of topics.

The purpose of this survey is to benchmark the breakdown of sales teams of members and their sales tools usage. Quickie Surveys are a free service offered to PMMI members to provide benchmarking on a variety of topics.

The purpose of this survey is to benchmark the total number of company employees and their distribution across key departments. Quickie Surveys are a free service offered to PMMI members to provide benchmarking on a variety of topics.

In today's job market, a competitive benefits package is especially important for attracting strong talent. This report analyzes what benefits and incentives PMMI members' offer their employees. It also identifies how company size affects which benefits are offered.

The purpose of this survey is to benchmark whether members create and find value in SOPs. Quickie Surveys are a free service offered to PMMI members to provide benchmarking on a variety of topics.

The purpose of this survey is to benchmark which ERP/CRM software members use. Quickie Surveys are a free service offered to PMMI members to provide benchmarking on a variety of topics.

The purpose of this survey is to benchmark how members handle technician requests during strikes at their customers’ plants. Quickie Surveys are a free service offered to PMMI members to provide benchmarking on a variety of topics.

The purpose of this survey is to benchmark how hybrid/remote work policies affect members. Quickie Surveys are a free service offered to PMMI members to provide benchmarking on a variety of topics.

The purpose of this survey is to benchmark warranty practices among members. Quickie Surveys are a free service offered to PMMI members to provide benchmarking on a variety of topics.

The purpose of this survey is to benchmark how members handle and charge for 24/7 customer support. Quickie Surveys are a free service offered to PMMI members to provide benchmarking on a variety of topics.

The purpose of this survey is to benchmark how members are dealing with stolen customer checks and addressing it. Quickie Surveys are a free service offered to PMMI members to provide benchmarking on a variety of topics.

The purpose of this survey is to benchmark how members handle obsolete machinery. Quickie Surveys are a free service offered to PMMI members to provide benchmarking on a variety of topics.