2019 Aftermarket Opportunities Assessment, published by PMMI – The Association for Packaging and Processing Technologies in October 2019, examines aftermarket services and parts across packaging and processing industries using interviews with manufacturers, equipment providers and suppliers and by benchmarking trends from 2015–2019. The analysis indicates four focus areas—workforce development and retention with knowledge capture and mentorship; inventory management and predictive forecasting for spare parts; training, remote diagnostics and blended learning; and service models and OEM value‑adds such as consignment and machine‑as‑a‑service—where patterns tend to affect uptime and procurement behavior, and charts highlight adoption of tools including video conferencing, AR/VR and 3D printing. The report reveals where engineering teams are prioritizing investments to strengthen operational resilience.
Published by PMMI The Association for Packaging and Processing Technologies in October 2019. Based on interviews and surveys of ~70 packaging, processing, and equipment industry respondents plus expert interviews and secondary analysis, collected in 2018–2019.
