2020 Trends in Adoption of Remote Access, published by PMMI – The Association for Packaging and Processing Technologies in February 2024, examines how manufacturers are deploying remote connectivity and support tools across operations. Based on a quick early 2024 survey and firmographic benchmarking across revenue bands, the analysis indicates adoption trajectories and staffing trade-offs. Key focus areas include digital-tool adoption and cybersecurity posture, departmental resourcing and knowledge capture from HR and IT to engineering, and operational continuity and version control, including helpdesk, project management, and aftermarket support. Charts highlight comparative staffing and adoption trends, and emerging patterns show larger firms tend to centralize specialized roles. The report reveals where engineering teams are prioritizing investments to strengthen operational resilience.
Published by PMMI, The Association for Packaging and Processing Technologies in February 2024. Based on a 41-respondent quickie survey of packaging/manufacturing companies capturing company firmographics collected February 2024.
