Digital Technical Documentation Quickie Survey, published by PMMI – The Association for Packaging and Processing Technologies in April 2021, examines how manufacturers across revenue bands offer, secure, and charge for print and digital technical documentation. Drawing on a 2021 industry quick survey, the analysis indicates comparative patterns in distribution, customer acceptance, and cost allocation that inform benchmark practices. Focus areas include delivery and access methods such as emailed files, USB drives, and website downloads, digital security and version control, and charging and overhead approaches. Charts highlight tendencies by company size and verbatim responses illustrate operational trade-offs; the report reveals where teams are prioritizing investments to modernize documentation workflows.
Published by PMMI, The Association for Packaging and Processing Technologies in April 2021. Based on a 94-respondent PMMI membership Quickie Survey (quantitative survey with verbatim open-ended responses) of machinery manufacturers collected April 2021.
