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ERP/CRM Software QS 2023

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ERP/CRM Software Quickie Survey, published by PMMI – The Association for Packaging and Processing Technologies in December 2023, examines ERP and CRM adoption, usage roles, and integration practices based on a 54‑respondent quick survey across defined revenue bands. The analysis indicates three focus areas: vendor mix and role alignment, including common choices such as Salesforce, Dynamics, and QuickBooks; integration and system architecture, where integration with engineering and mixed file‑server/cloud deployments tend to vary by company size; and cloud adoption with attendant cybersecurity concerns, which charts highlight as a prevalent issue. The report reveals where engineering teams are prioritizing investments to strengthen operational resilience.

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ERP/CRM Software QS 2023

Why Download This Report?

  • Analyze ERP/CRM software adoption patterns across revenue ranges
  • Explore Salesforce CRM usage trends across company revenue bands
  • Identify cloud-based software cybersecurity concern shifts by revenue segment
  • See how ERP integration with Engineering impacts operational workflows
  • Benchmark alternative ERP choices like Dynamics and QuickBooks among SMBs

Published by PMMI, The Association for Packaging and Processing Technologies, in December 2023. Based on a Quickie Survey of 54 PMMI member responses collected in 2023.

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Questions?

Please contact Rebecca Marquez, Director, Custom Research, PMMI at rmarquez@pmmi.org