2019 Omnichannel Retail, published by PMMI – The Association for Packaging and Processing Technologies, examines how e-commerce-driven shifts are reshaping packaging, production and distribution across the integrated supply chain, benchmarked against traditional distribution models. Drawing on 2018–2019 industry surveys, vendor interviews and case studies, the analysis indicates rising emphasis on supply-chain integration and real-time visibility. Focus areas include integrated data and collaboration (breaking down silos), packaging durability and channel strategies (from channel-specific to universal formats), automation and warehouse modernization (robotics and AGVs), and fulfillment innovations such as last-mile delivery and returns. Charts highlight deployments including RFID and QR-enabled smart labels, box-on-demand and automated guided vehicles. The report reveals where engineering teams are prioritizing investments to strengthen operational resilience.
Published by PMMI (PMMI Media Group) in May 2019. Based on a 2019 online survey (Packaging World) of 185 brand-owner participants, industry interviews/quotes, and secondary analysis of 2018–2019 industry reports and web sources collected 2018–2019.
