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Remote Equipment Training QS 2020

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Remote Equipment Training Quickie Survey Results, published by PMMI – The Association for Packaging and Processing Technologies, examines remote training adoption among CPG equipment providers based on a November 2020 survey of 52 respondents. The analysis indicates a notable uptake of remote delivery and identifies three focus areas, including digital-tool adoption such as video conferencing, MS Teams and VR/AR, training measurement and maturity from feedback to machine metrics, and service models and pricing. Emerging patterns show limitations around scheduling and equipment complexity that tend to shape delivery and charge models; charts highlight adoption trends, measurement approaches and revenue-band differences. The report reveals where engineering teams are prioritizing investments to strengthen operational resilience.

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Remote Equipment Training QS 2020

Why Download This Report?

  • See how remote training adoption varies across revenue bands
  • Explore shifts in video conferencing usage for operator training effectiveness
  • Identify scheduling and complexity bottlenecks affecting OEM equipment onboarding
  • Assess VR/AR and video platforms' role in enhancing CPG operator training
  • Evaluate training metrics trade-offs between feedback, CRM, and machine performance

Published by Quickie Survey (12930 Worldgate Drive, Herndon, VA) in November 2020. Based on survey responses from 52 responding equipment companies (quantitative items and verbatim open‑end responses) collected in November 2020.

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Questions?

Please contact Rebecca Marquez, Director, Custom Research, PMMI at rmarquez@pmmi.org