Sales Commissions Quickie Survey Results, published by PMMI – The Association for Packaging and Processing Technologies in February 2021, examines how member companies manage sales commissions when orders are canceled, returned, or defaulted at different project stages. Drawing on a membership survey and verbatim comments, the analysis indicates primary focus areas: commission triggers and timing from prepayment to installation, contingency and clawback policies tied to amounts retained, and compensation models and incentives such as salary versus commission or booking-credit approaches; governance and case-by-case evaluation also surface as themes. Charts highlight variation by contract terms and company size, and the report reveals where organizations are refining commission practices to balance incentives with financial risk.
Published by Quickie Survey in February 2021. Based on a 125-respondent member survey — quantitative response counts and verbatim open-ended comments — from the membership collected in February 2021.
